Join & Payment...

 

Joining the Raeburn Supper Club is very straightforward.   There are two stages.  1) Fill in the online application below and 2) press the subscribe button at the foot of the page to make payment.   You do not need a Paypal account to do this.  Upon receipt of your application, we shall contact you by telephone to have an informal chat and  post you a membership letter and a programme of events.  If you have any questions prior to joining please just call the office on 0141 333 1321.

 

The monthly subscription cost of the Raeburn Supper Club is £21.95. Payment can also be made by cheque, credit or debit card over the phone.

 

To see our TERMS & CONDITIONS  scroll down

 

To see our PRIVACY POLICY scroll down

 

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Terms & Conditions...

 

1) Members must not be living with a spouse.

2) Members must be over 21 years of age.

3) Any information provided by applicant will be treated as confidential unless otherwise

instructed.

4) Membership will commence on the date that the first membership instalment is received.

Membership will continue month-to-month until terminated. To join the Raeburn Supper Club

you must provide a current, valid, accepted method of payment, which you may update from

time to time. Unless you cancel your membership before your monthly billing date, you

authorise us to charge your next month’s membership fee to your Payment Method.

5) You have a right to cancel your membership with 14 working days of your membership

application, providing that you have not used the services within that period. Membership fees

are non-refundable after the 14 days has expired. If you wish to cancel your membership

please do so by email to raeburnsupperclub@gmail.com and thereafter confirming our receipt

of this email by telephoning our office on 0141 333 1321.

6) We reserve the right to accept or reject applications. If an application is rejected then the

applicant will receive notification by email. In this circumstance the fee will be refunded in total.

7) Bookings for events and dinners will be accepted on a first-come first-served basis. All dinners

and events must be pre-paid and are non-refundable.

8) We reserve the right to terminate a membership if it comes to our attention that the member is

not conducting themselves in an appropriate manner.

9) Whilst every effort will be made to ensure that you enjoy our events, we cannot accept any

responsibility for the outcome of any contacts or meetings or for the accuracy of the information

provided to us by other members. We also do not accept legal responsibility for your safety

during any of our events.

10)Our menus are provided by third party venues and if you are in doubt about allergy warnings or

the contents of any dish, we would require you to clarify this with the venue directly.

11) We reserve the right to modify, from time to time, these terms and conditions.

 

 

 

 

Privacy Policy...

 

The Raeburn Supper Club is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018, once enacted. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it and why we require it.

 

We have published this policy to help you understand

 

  how and why we collect information from you;

  who we share your information with, why and on what basis; and

  what your rights are.

 

Should you need to contact us please email us at info@raeburnsupperclub.com

 

This privacy notice was last updated on 23rd May 2018.

 

What information we collect when you register and why?

 

When you join our club or make enquiries regarding membership,  we will ask you to provide some personal information such as;

 

  full name

  address

  age

  marital status

  occupation

  contact numbers, and

  email address

 

By accepting the privacy policy you are consenting to us holding data and receiving information regarding membership and events.  As an existing member if you have made payment with us using a credit or debit card, or we have taken these details for a payment authorisation, we will securely collect and store this payment card information. New members and existing members whose payment cards have expired will be asked if they would like us to store these details in order to speed up the payment process.

 

How do we use your information?

Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:

Contract - your personal information is processed in order to fulfil a contractual arrangement e.g. in order to send you an information letter

Consent – where you agree to us using your information in this way e.g. for storing your payment card details.

 Legitimate Interests - this means the interests of The Raeburn Supper Club in managing our business to allow us to provide you with the best service in the most secure and appropriate way e.g. to transfer your data to certain Third Party’s such as World Pay, PayPal, Raeburn Events Ltd.

Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.

 

Here is a list of the ways that we may use your personal information, and which of the reasons described above we rely on to do so. Where we list legitimate interests as a reason, we also describe below what we believe these legitimate interests are.

What We Use Your Personal Information For

Our Reasons (Legal Basis)

Our Explanation Of The Raeburn Supper Club’s Legitimate Interests

Set up your membership

• Legitimate interest

Process efficiency in dealing with such activity.

Storing payment cards

• Consent

Process your bookings

• Fulfilling a contract

Confirm your bookings

• Legitimate interests

Process efficiency in dealing with such activity, and to make improvements to our services.

Manage and provide customer services to you. This may include: transfers to Third Countries who undertake communication and payment services

• Legal obligation/ Legitimate interests (depending on nature of services)

Keeping our records up to date, handling our customer contact efficiently and effectively, working out which of our services may interest you and telling you about them.

To detect, investigate and report financial crime (e.g. Fraud)

• Legal Obligation / legitimate interests

Complying with any legal obligation placed on us by regulators such as the FCA. Complying with any regulations that apply to us. Process efficiency in dealing with such activity, and to make service and process improvements.

Marketing communications to inform you of special offers, promotions, new events and Sales. Provide you with online advertising.

• Legitimate interests

Developing products, services, applications and designs that attract and retain customers. Improving customer interaction with our sites.

Notifying you about enhancements to our services, such as changes to the website and new services that may be of interest to you.

• Legitimate interests

Developing services that attract and retain customers. Improving customer interaction with our sites.

Contact you to undertake customer satisfaction surveys, invite you to provide service reviews or for market research.

• Legitimate interests

Developing services that attract and retain customers. Improving customer interaction with our sites.

Maintaining network and data security

• Legitimate interests

To maintain the security of our network this in turn helps us to maintain the safety and confidentiality of your information.

To maintain the safety and security of club members and event attendees.

 

Who we share your information with and why

The Raeburn Supper Club works with a number of trusted suppliers, agencies and businesses in order to provide you the high quality service you expect from us.

Some examples of the categories of third parties with whom we share your data are:

 

Supplier Partners We pass your details to a third party company in order to supply events to our membership.

Delivery Partners

In order for you to receive your mail the Raeburn Supper Club works with a number of delivery partners. Again, we only pass limited information to them in order to ensure delivery of your letter.

IT Companies

The Raeburn Supper Club works with businesses who support our website and other business systems.

Marketing Companies

We work with marketing companies who help us manage our electronic communications with you or carry out surveys and product reviews on our behalf.

Payment processing

The Raeburn Supper Club works with trusted third party payment processing providers in order to securely take and manage payments.

 

Automated Decisions

As part of the processing of your personal data, decisions may be made by automated means. This means we may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with money laundering or known fraudulent conduct, or is inconsistent with your previous submissions, or you appear to have deliberately hidden your true identity. You have rights in relation to automated decision-making: if you want to know more please contact us using the details above.

 

Consequences of Processing

If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the services you have requested, or we may stop providing existing services to you.

 

A record of any fraud or money laundering risk will be retained by the fraud prevention agencies, and may result in others refusing to provide services, financing or employment to you. If you have any questions about this, please contact us on the details above.

 

Data Transfers

Whenever fraud prevention agencies transfer your personal data outside of the European Economic Area, they impose contractual obligations on the recipients of that data to protect your personal data to the standard required in the European Economic Area. They may also require the recipient to subscribe to ‘international frameworks’ intended to enable secure data sharing.

 

Your Rights

Your personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data.

 

For more information or to exercise your data protection rights, please contact us using the contact details above. You also have a right to complain to the Information Commissioner’s Office, which regulates the processing of personal data.

Transfers to third countries

Some of the information you provide to us may be transferred outside the European Economic Area to countries such as the US. This is a transfer to a “third country”. For example The Raeburn Supper Club has a business relationship with PayPal and MailChimp who provide payment and communication support.

 

The Raeburn Supper Club also works with suppliers and partners who may make use of cloud and/or hosted technologies. We undertake data security due diligence on our partners and ensure that that these partners conform to appropriate accreditations.

 

Keeping in touch with you

We want to keep you up to date with our events and information about the club.   When you join or enquire about the club, we will ask you accept our privacy policy and consent to receiving future emails from us outlining information about the club.

 

The Raeburn Supper Club will not share your information with companies outside of The Raeburn Supper Club Ltd, Raeburn Events Ltd and companies intrinsic to the running of the Raeburn Supper Club regarding communication and payment.  Information is not passed to fellow members without your consent.  Information is not passed to business for sales purposes.

 

If you decide you do not want to receive this marketing information you can request that we stop by emailing us at info@raeburnsupperclub.com or clicking the unsubscribe link within the email.

 

You may continue to receive mailings for a short period while your request is dealt with.

 

How long we keep your information

When you complete the join form on our website we will keep the personal data provided for 1 year from the date it was completed or 1 year from the expiry of your membership, whichever is longer.

 

How we store your information

Your personal information will be stored in a password protected computer within a secure office.  We also keep a paper copy of the data you have provided within the secure office.

 

What are your rights

You are entitled to request the following from Raeburn Supper Club, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk

Right of access –to request access to your personal information and information about how we process it

Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed

Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased.

Right to restriction of processing – to restrict processing of your personal information

Right to data portability - to electronically move, copy or transfer your personal information in a standard form

Right to object - to object to processing of your personal information

Rights with regards to automated individual decision making, including profiling –rights relating to automated decision making, including profiling

 

If you have any general questions about your rights or want to exercise your rights please contact info@raeburnsupperclub.com

 

You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.

 

Cookie Notice

This notice is designed to help you understand what cookies are, how The Raeburn Supper Club uses them and the choices you have in regards to their use.

 

By continuing to use raeburnsupperclub.co.uk  “Site”, you are agreeing to our use of cookies in the manner described in this notice.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits ( a ‘persistent cookie’). They are not harmful and do not contain any information such as your home address, date of birth or credit card details.

 

The cookies we use may fall into four broad types:

 

Strictly Necessary Cookies

These cookies are essential in helping you to move around our Site and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as setting up an account cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

 

Analytical/Performance Cookies

In order to keep the Site, its services and products relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our Site. For example, we can see which parts of the Site and products are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.

 

Functionality Cookies

These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can't identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you've been on the internet, but do help us to serve you with advertising that is more relevant to you.

 

Targeted Marketing Cookies

We also use cookies to assist in targeted advertising. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. We also use them to measure the effectiveness of our marketing communications, for example by telling us if you have responded to an advert that we have sent you.

 

If you would like more information on any of these types of Cookies, including how to opt-out, please visit www.youronlinechoices.com/

 

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised. You can find more information about cookies at http://www.allaboutcookies.org/ and www.youronlinechoices.com/. For a video about cookies visit https://www.google.com/intl/en-GB/policies/technologies/cookies/

 

Can I turn off cookies?

Yes – but if you choose not to allow the use of cookies, your experience of our Site will be limited and many integral aspects of the Site, including (but not limited to) adding items to your shopping bag and accessing your account, will not work at all.

 

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.

 

For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar. For further information on non-essential cookies used for targeting and banner advertising please see below.

 

Third Party Cookies

The Raeburn Supper Club allows selected Third Parties who participate with us in marketing programs to place cookies when you visit our site. These cookies enable us to monitor which adverts you see and click on to get to our site.  Please contact our office if you need further details about third party cookies.

 

Opting Out

Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. Learn more about the opt-out and how to properly install the browser add-on here.

Visitors can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings

This Cookie Notice was last updated on 21st May 2018, and further changes will be communicated by updating this notice.

 

Facebook

It is reasonably expected that photographs will be taken at our events and posted on Facebook.  By attending our events you are consenting to the use of any photographs taken at the event for the purposes of Facebook posting.  You have the right to ask for any photos that you are in to be removed from our Facebook page.

 

The Raeburn Supper Club

e-mail: info@raeburnsupperclub.com

Call: 0141 333 1321